Careers

Senior Account Manager
Location: 55 Holt St, Surry Hills, Sydney
Salary: $80,000 OTE package + benefits

Our Company
We deliver marketing technology and services globally through offices in Sydney. London, and New York.  Our expert team works with professional organisations helping them build, manage and execute interactive communication programs. Amongst our current clients are Commonwealth Bank of Australia, Coca Cola Amatil, Colonial First State, ING, and Westfield.  Our groundbreaking technology along with our collaborative and highly entrepreneurial working style has helped us achieve rapid business growth since our inception in 2002.

The Opportunity
This is an incredible opportunity for someone with an excellent understanding of digital marketing and its applications in business. Clients are primarily business-to-business focused and expect a high level of creativity and professionalism. Working within the Client Services team you will come up with creative solutions to offer your clients as well as be the first point of contact for their queries. The role will involve supporting clients on campaigns, managing design and digital projects and liaising with product teams to ensure an extremely high level of service.

The role in detail includes:
• Assisting the Director of Client Services with the running of Concep's Asia Pacific client base.
• Attending meetings and running client campaigns from initial brief, through to execution, whilst ensuring that the Director of Client Services is kept up to date with progress.
• Liaising with designers and other suppliers to ensure delivery of client projects including quote management, service agreements, and quality assurance.
• Developing existing client relationships and identifying and developing new business opportunities within the existing client base.
• Running outsourced campaigns on behalf of the client as and when required. Remaining aware of the scheduling of these projects to ensure smooth and consistent delivery.
• Training clients on how to use the various Concep solutions including Concep campaigner, Concep event etc.
• Fielding strategic queries regarding Concep's solutions.
• Suggesting product development and the identification of possible new client solutions.

Skills and Experience Required
To fit in, it's important that you share our enthusiastic, proactive approach to developing relationships and understanding our client's business needs. Experience of running client relationships or working within a marketing environment is a must as well as a can do attitude. We are looking for someone who can think on their feet and work well in a strongly motivated team. The preferred candidate would be able to demonstrate the following:
• 3+ years experience in marketing environment (preferably digital/online) in an Account Management role.
• A strong technical understanding of digital products available in the market.
• An excellent understanding of strategic (email/digital) marketing in order to advise clients on best practice.
• Background and extensive experience in creative brief to design/ production process.
• Working with 3rd party suppliers (technical and creative).
• Candidate needs to be extremely efficient and organised as it is a multi tasking, multi project environment
• Ability to work well within a deadline-based environment
• Fast learner

For a confidential discussion about this role please email your interest to careers@concepglobal.com quoting 'Concep SAM Sydney'